Refund and cancellation policy

This policy covers Kalman Analytics subscriptions. All subscription fees are billed in advance and are non-refundable, except as required by applicable law.

Cancelling your subscription

You can cancel your subscription at any time in your account settings, or by contacting our support team. Cancellation takes effect at the end of the current billing period, and you keep access to the platform until that period ends.

Refunds

Kalman Analytics does not provide refunds or prorated credits for partially used subscription periods, unused services, or early cancellations.

Exceptions may be considered case by case for duplicate charges, billing errors, or material service disruptions. A discretionary refund does not create an entitlement to future refunds.

Renewals

Subscriptions renew automatically at the end of each billing period, monthly or yearly depending on the plan you chose, unless you cancel before the renewal date.

Contact

For billing questions or refund requests, email [email protected] or use support in the Kalman app.

Nothing in this policy limits any non-waivable rights or remedies available under applicable law.